Volunteer Interview – Real Stories, Tips, and How‑to Conduct One

Ever wonder what makes a great volunteer tick? Hearing it straight from the people on the ground is the fastest way to get answers. Volunteer interviews give you insider views, real‑life lessons, and a few laughs. Below you’ll find why they matter and a simple plan to run your own interview, whether you’re a community leader, a U3A member, or just curious.

Why Volunteer Interviews Matter

First, they show the human side of volunteering. Numbers and reports can tell you how many hours were logged, but a chat with Jane from the local food bank reveals why she shows up every Saturday – she loves the sense of belonging. Those stories inspire new volunteers, help organisers spot what works, and give charities fresh ideas for training.

Second, interviews act as low‑cost research. Ask a few volunteers about the tools they need, the obstacles they face, and the rewards they enjoy. You’ll collect data you can turn into better schedules, clearer safety guidelines, or smarter fundraising pitches. Posts like “Qualities of the Best Volunteers” and “Volunteer Shortage in 2025” already highlight the gaps; an interview can fill them with real voices.

How to Conduct a Great Volunteer Interview

1. Pick the right volunteer. Look for a mix: a long‑time helper, a newbie, and maybe someone who recently left. Different angles give a fuller picture.

2. Keep it short and focused. Aim for 15‑20 minutes. Prepare 5‑7 open‑ended questions such as “What first attracted you to this role?” or “What’s the biggest challenge you face now?” Open questions let the interviewee share stories instead of yes/no answers.

3. Choose a comfortable setting. A quiet corner of the community centre or a park bench works. Make sure there’s minimal background noise so you can capture clear audio if you record.

4. Listen more than you speak. Nod, repeat key points, and let the person finish their thoughts. People often reveal useful tips when they feel heard.

5. Capture the highlights. Write down memorable quotes, note any surprising pain points, and ask for permission to use their words in newsletters or on the U3A website. Real quotes add credibility.

6. End with gratitude. A simple “Thank you for sharing” goes a long way. Offer to send them a copy of the final article – they’ll feel part of the story.

Once you have a few interviews, turn them into short blog posts, flyers, or short videos. Highlight the personal benefits (social connections, new skills) and the practical advice (best times to volunteer, needed supplies). This not only celebrates volunteers but also reduces the "volunteer shortage" discussed in recent posts.

Remember, the goal isn’t to produce a perfect script but to capture authentic experiences. When readers hear Jane say, “I love seeing a smile on a child’s face after we hand out a care package,” they picture the impact instantly. That feeling drives new hands to sign up.

Ready to start? Grab a notebook, ask a neighbour who helps at the local charity, and let the conversation flow. You’ll be surprised how quickly a simple interview can spark fresh energy in your community.