Volunteer Shortage in 2025: What’s Causing It and How Can We Fix It?

Jul 24, 2025
Talia Fenwick
Volunteer Shortage in 2025: What’s Causing It and How Can We Fix It?

It’s 2025, but finding volunteers for charities and community events has somehow become harder than getting tickets to a Taylor Swift concert in Edinburgh. If you’ve ever seen your school’s parent council pleading for help or watched local food banks wonder how they’ll keep the shelves stacked, you know something’s off. Stories like these aren’t just popping up in the news—they’re part of life now. And before you shout, “People just don’t care anymore!”—the reality has way more layers. The shortage isn’t about people suddenly growing cold-hearted; it’s tied to everything from the cost-of-living crisis to shifting views on what volunteering really means. So let’s peek behind the headlines, find the real story, and figure out what fixes might actually work.

How Many Volunteers Are Actually Missing?

Walk through Edinburgh’s city centre and you might bump into a charity worker juggling three jobs. That’s not just your imagination—there’s actual data showing the volunteer gap. The National Council for Voluntary Organisations (NCVO) dropped some numbers last year that painted the picture: only 26% of UK adults said they volunteered formally at least once a year, down from 37% just five years ago. Now, in 2025, community groups from Aberdeen to Brighton are reporting the same struggle. Food banks, for instance, needed 20% more volunteers in 2024 than they could recruit. Youth football leagues? Some had to fold teams because there was nobody to coach. Animal shelters even turned away kittens (and that’s saying something in a cat-mad country).

So, where did all the helping hands go? People are strapped for both time and money. The Scottish Council for Voluntary Organisations surveyed 400 charities this spring, and 67% said their volunteer numbers were still below pre-2020 levels. When jobs, childcare, and bills pile up, helping out at the local youth club doesn’t always make the to-do list. Those who still step up for volunteer shifts are mostly over 60—yet the older volunteer base is shrinking too, as people retire later or take on caring duties.

Year% Adults Volunteering (UK)Volunteer Roles Unfilled (%)
20193710
20222816
20242621

Take those percentages and think of your local charity shop or lunch club—they’re probably short at least 1 in 5 helpers they used to have. It’s showing up everywhere, not just the headlines.

Why It’s Happening: Real Pressures on Everyday People

Nobody wakes up and decides, “I’ll just stop caring about my community.” Reality bites, though, and that’s exactly what’s making volunteering harder. Cost-of-living is the big headline-grabber. Energy bills, rent, and food prices aren’t giving anyone much breathing room. If you’re working two jobs or juggling school runs and elder care, the time and mental space you need to give back just disappears.

The pandemic also created lasting ripples. Once, volunteering was going out to parks, soup kitchens, or fundraising events. Now, even though restrictions are long gone, some people feel less connected or wary about crowded spaces. NHS data shows social isolation lingered after 2022, with nearly a third of adults in Scotland saying they felt less involved in community life two years later.

Digital overload plays its part too. There’s a glut of options—volunteer online, share posts for charity—but it turns out that doesn’t always replace face-to-face help. Some folks love the flexibilty of online volunteering, but it doesn’t always fill the gaps, especially for hands-on roles like befriending older people or packing food parcels.

Younger adults get a lot of flak for supposedly not caring, but there’s a twist: surveys by Volunteer Scotland in early 2025 showed under-30s actually want to help—they just find organisations hard to access or worry they don’t have the “right skills.” Unpaid internships have also muddied the waters, with many students equating those with giving back, but often ending up burned out or unpaid for long stretches in admin jobs.

Mental health matters too. Burnout is real. Many people wrestle with exhaustion or anxiety, and just can’t fit one more thing in. Volunteer programs that demand big commitment are especially tough for carers, single parents, and those holding down freelance or gig jobs with unpredictable hours. So the result isn’t that communities are selfish—it’s that a hundred obstacles get in the way.

Impact on Local Communities and Charities

Impact on Local Communities and Charities

The volunteer shortage isn’t just sad for feel-good reasons—it’s causing real trouble. Charities are stretched to breaking point. Just last month, a friend told me her Meals on Wheels rota kept losing drivers, so sometimes people went two days without their hot meal. Youth projects have been especially hard hit. June’s numbers from YouthLink Scotland showed almost 1,200 kids lost access to after-school clubs last term, all because there weren’t enough adult volunteers to supervise or help out.

Think about it: fewer volunteers means longer waiting lists for mental health helplines, care homes with barely enough staff for arts activities, and local parks missing their annual clean-up. Even big annual events like the Edinburgh Festival Fringe struggle to get enough festival stewards. I’ve seen it close-up—at my son Lachlan’s primary, the year group nearly missed out on a sports day because there were no parent helpers.

There’s a knock-on effect too. Many small charities rely on volunteers to save costs, and when their numbers dry up, they have no cash for paid staff. The not-so-glamorous tasks—admin work, event set-up, social media—pile up and often don’t get done. Burnout rises among the remaining volunteers. All of this adds up to lost community spirit, more isolation, and fewer opportunities for the people who need help the most.

Volunteers are the secret sauce that keeps the community engine running, and right now, the tank’s running low. So if the volunteer shortage gets overlooked, it’s not just the charities who’ll notice. The ripple hits everyone—kids, seniors, and families alike.

Are There Signs of Hope or New Solutions?

Here’s the twist: while charities and community groups are worried, there are glimmers of progress. Some organisations have got creative—trying new ways to attract volunteers and keep people involved. For instance, flexible volunteering is gaining ground. Rather than asking for a long-term weekly commitment, lots of groups now let you sign up for micro-volunteering stints—just an hour here, a school run there.

Corporate partnerships are also making a mark. Big UK companies like NatWest and Tesco now offer staff paid time off to volunteer—often called “volunteer days.” It’s not just a PR stunt; it gets thousands of people through charity doors who never thought about giving back before.

Digital volunteer platforms have also evolved. Instead of dusty community boards, sites like do-it.org or Volunteer Scotland let people browse for open roles in their area, filter by interest, and even chat with charity recruiters before they commit. For young people, special schemes like the Saltire Awards (in Scotland) have made it easier for teens to get official recognition for their volunteering—a trick that helps with CVs and university apps.

But perhaps the most powerful fix is honest storytelling. Charities that show the real impact volunteers have—through short, snappy videos or personal testimonies—help break the worry that “I’m not needed” or “I won’t make a difference.” Local councils are getting involved too, offering simple criminal record checks (“PVG” in Scotland) to speed up volunteer sign-ups.

SolutionGroups Using It (%)Reported Impact
Flexible shifts54More young/working volunteers
Micro-volunteering41More one-off help; less burnout
Digital recruiting63Faster sign-up, bigger reach

None of this solves everything, but these mini victories add up. For charities, thinking outside the box is now a must, not a ‘nice-to-have’.

What Can You Do? Small Steps for a Big Problem

What Can You Do? Small Steps for a Big Problem

So maybe you’re nodding along thinking you haven’t got time, or you’re unsure where to start. Honestly, even if you can only give a little, it stacks up. Many charities find that an army of people doing small, regular things makes a bigger dent than a handful of die-hards overworking themselves.

  • Got a spare hour? Try micro-volunteering. From stuffing envelopes to running a raffle at Lachlan’s school, every little helps.
  • Work remotely or flexibly? Look for online tutoring, charity website support, or phone-befriending for lonely folks.
  • Share your experiences: If you’ve ever volunteered, talk about it. Post about it. You might inspire your friend or neighbour to join.
  • Take your kids along: Family-friendly volunteering helps kids learn about giving back. Animal shelters and community gardens often welcome young helpers with parents.
  • Ask at work: See if your employer offers volunteer days or encourages charity work in work hours.

If the hurdles seem high, write them down and ask if local groups can make it easier. Many charities don’t realise how off-putting forms or awkward hours can be until someone tells them.

And if you’re reading this thinking, “It doesn’t matter if I show up”—trust me, it does. When charities see new faces, it lifts the whole group. You don’t need to save the world. Just one pair of hands, here and there, is exactly what’s missing. The door is wide open—and you’ll probably get more out of it than you expected.