Status indications

By | October 17, 2020

Status icons are an unobtrusive way to indicate whether a user is busy, on a call, in a meeting, etc. They appear beside a user’s name and help identify the current status of the user.

The only status icons that can be implemented are the ‘Away’ and ‘Do not disturb/Busy’ icons.  If a user enables the ‘Do not disturb’ status, they will no longer receive chat or call notifications.

To change your status, click on the profile picture in the top right corner and select the appropriate status from the drop-down list:

Zoom (BASIC) Profile menu

You can set your status as ‘Away’, which prevents other users contacting you.  You can also set ‘Do not disturb’ for a defined time period, with options selected following selection of the Do not disturb entry:

Additional status options

There are some status marks that are applied automatically by Zoom – for instance when there is a problem.  The full list of possible indicators is:

Icon Status Description
  Offline Contact is not signed in to the Zoom desktop client or mobile app
  Online (desktop) Contact is signed in to the Zoom desktop client 

Note: If the contact is also signed in to the Zoom mobile app, this status overrides the mobile client status

  Online (mobile) Contact is signed in to the Zoom mobile client only

Note: If the contact is also signed in to the Zoom desktop client, the desktop client status overrides this status

  Away Contact is sign in to the Zoom desktop client but their computer is inactive or they manually set their status to Away
  Do not disturb Contact manually set their status to Do not disturb and won’t receive pop-up notifications for chat or Zoom Phone calls in the Zoom desktop client or mobile app
  In a Zoom meeting Contact has started or joined a Zoom meeting using the Zoom desktop client or mobile app
  Presenting Contact is sharing their screen while in a Zoom meeting
  On a call Contact is on a Zoom Phone call using the Zoom desktop client or mobile app
  In a calendar event Contact is in a calendar event (from a synced calendar) but hasn’t joined a Zoom meeting using the desktop client or mobile app
  Chat error Chat message failed to send (also applies to files and images)